Frequently Asked Questions

All your answers are here, if not, reach out to the VIP Care Team!

Frequently Asked Questions

Q: Does RediCare cover things like X-Rays, Blood Work, Getting Stitches, or Cancer Screenings?

A: Yes! Those and many other services are included.

Q: Can I choose the RediCare location I want to visit?

A: Yes. Many people are doing that since their ratings are high and their offices are convenient.

Q: Does RediCare only cover urgent care situations?

A: No. RediCare covers over 200+ medical services and can be used for many preventative visits, as well as around 1000 or so labs.

Q: Do I need an appointment?

A: No appointment is necessary at most locations, however, some Primary Care locations will require an appointment. The app will tell you if you need to make an appointment or not.

Q: Will I be charged anything when I go to a RediCare Office or Urgent Care?

A: Our 200+ medical services will not have any additional charges. These services include primary care, urgent care, chronic care management, preventative care, as well as basic lab tests, x-rays and more.  RediCare covers around 80% of the medical services you will ever require. For services other than listed RediCare services, additional charges may apply.

Q: I am a single parent with children, are my children covered under my Single Adult membership?

A: Yes. Since you are a single parent, all your children under the age of 18 are covered and with unlimited visits too.

Q: My mom lives with me and my kids. Is she covered under my Single Adult membership?

A: No. She can be covered with her own individual membership.

Q: If I have a medical problem and I don’t know if RediCare covers it, what can I do?

A: You can call your local RediCare Office or Urgent Care and they can tell you if the service is covered under the RediCare agreement.

Q: Is RediCare the same as Health Insurance?

A: RediCare is not Health Insurance. RediCare does not cover hospitalization or emergency room

services and some other specific services that health insurance may cover.

Q: Are RediCare locations open 24/7?

A: Hours vary according to their location. Some RediCare Offices are open 24/7. Other clinics are only open Monday thru Friday during daytime hours. You can check your phone app to find the hours of operation at all participating clinics near you.

Q: If I already have Health Insurance, how will RediCare help me?

A: RediCare will help reduce your out of pocket medical expenses. If you have a Health Insurance policy that has a high deductibles and/or copays; then RediCare can save you thousands of dollars.

Q: My wife and I have 5 children, are all of them covered under our Family membership?

A: Yes. All your children under the age of 18 are covered under your service agreement.

Q: Can I use one of your doctors as my primary care physician?

A: Yes. Many people are doing that since their ratings are high and their offices are convenient.

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